INFORMATION TECHNOLOGY ~ PROJECT MANAGER

Outstanding background of leadership in implementing best-practice solutions in storage networking strategy, managing IT project on-schedule within budget, performing change design specifications and ensuring design compliance. Proven project management expertise in Backup, SAN/NAS disk storage, windows/unix server, networking, J2EE based application and weblogic. Specialized skills in Banking and Telco industry:

· Project Management

· System Development

· Consultation

· Quality Assurance, Support

ACCOMPLISHMENTS

HP Enterprise Services Project Manager Jan 2010 – July 2010

• Project Name : SOE Programme Deployment for 5000 users
• Project Scope : Design, deploy Standard Operating Environment (SOE) desktop, equipments into existing network & systems infrastructure to meet requirements
• Budget : $5 million
• Duties :

1. Lead the deployment of SOE project for the achievement of SLA required. Prepare tactical plan, negotiate resources for tight schedule, monitor the project execution continuously, report the overall status & progress, drive & influence weekly joint working group to deliver result as agreed

2. Track action, issue, decision log in priority. Coordinate resources across towers, assign ownership for each task. Manage risks & issues, escalate showstoppers to management.

3. Customize desktop group policy setting, integrate the legacy active directory, verify the mail routing, raise the firewall port change request, modify vpn proxy-server configuration

Fujitsu-Citibank Singapore Project Manager March 2008 - Jan2009

• Project Name : SG/IN-Open System Implementation
• Project Scope : Migrate CitiFinancial and Datawarehouse backup, SAN disk storage, OS platform infrastructure into new EMC EDL virtual/physical tape library and IBM_3584 environment as part of global DC consolidation
• Budget : $2 million for Hardware and $220,000 for man-effort
• Duties :
1. Manage the implementation of EDL disk-based backup solutions project completed on time, within budget. Produce stream design documentations fit into global engineering directive and meet the strict bank requirements.
2. Design, Implement end-to-end SAN storage & virtual tape library solutions, forecast disk capacity, lay necessary connectivity, review storage design architecture, replicate data into COB site, introduce alert monitoring mechanism, decide on patches, optimize & fine-tune results
3. Serve as technical liaison; Facilitate weekly progress meeting with engineering, integration, operation team, management, vendor; Provide status report to management
4. Communicate proposed design solution options effectively, listen to feedback, influence toward agreement.

• Feedback : Improve up to 90% in backup performance and receive customer satisfactions

PROFESSIONAL EXPERIENCE

IBM-DBS Bank Singapore IT Consultant July 2007 - Dec 2007

• Lead the backup storage Data Migration project completed successfully as required; Verify the details of strategic plan, extract the data, map the path from old into new storage system, load the data into new IBM storage system
• Maintain, oversee the ongoing operation SLA required, prepare artifact for audit compliance, provide incident report for submission into IBM-DBS management
• Act as liaison, resolve various technical issues, improve overall backup storage performance
• Provide best practice advise for integration of virtual tape library, wintel/unix server, SAN storage to achieve system reliability, availability

Bank Central Asia IT Consultant October 2005 - October 2006

• Lead enhancement of J2EE Weblogic based application, develop testing strategy using Mercury Interactive to generate huge traffic, analyze performance
• Coordinate, implement strict banking security policy, provide advise on data management strategy, ensure audit compliance with government policies
• Define, oversee the Standard Operating Procedure on storage and network infrastructure; Serve as subject matter expert to security and operation teams.
• Implement HP open view system monitoring tool lead to significant performance improvement for netbackup, volume manager, SAN disk storage, robotic tape library
• Configure, administer, tune connectivity for backup storage server, application server, oracle database

Asaba Computer Center Product Manager May 2004 – April 2005

• Lead the Business Development strategies for BrighStor storage, eTrust security, network management solutions; Conduct value proposition presentation to C-Level executives, launch new product and authorized training organization
• Analyze client’s business needs & requirements, prepare functional specifications, research various problems, coordinate resources among technical team, resellers, principle; Serve as single point of contact for all CA products related issues
• Coordinate the technical & sales team, channel partners, manage customer expectations. Facilitate internal teams to support, propose, implement storage and network management solutions to partners and resellers
• Achieve the highest over $400,000 annual sales by focusing on consultative selling to resellers and major account, participate in technical conference.

DeltaCom Project Manager Nov2001 – Apr2004

· Manage the telecom network infrastructure project for the achievement of operation SLA required. Lead team of network engineers, improve network design performance, track the budget, manage customer’s high expectations.

· Prepare the strategic planning, articulate the network design solutions considering each cost-benefit, procure the hardware from vendors, integrate the network system, achieve milestone gate as agreed

· Identify the project dependencies, coordinate resources accordingly, verify high quality assurance, monitor ongoing activities regularly, take corrective actions when necessary

· Interface directly to customers, telecom service providers, government regulators, act as last point of escalation for technical & business related issues

Sun Microsystems Inc (USA) Member of Technical Staff-2 October2000-October2001

• Lead system integration of Flexent CDMA system, deploy mobile switching center server successfully on network service provider.
• Customize the requirements, configure Netra HA server, solaris OS, netra suite apps, E1/T1 cards, validate against design specifications, functional requirements
• Debug, troubleshoot hardware & software defects, develop & execute test scenario, identify the root cause, provide appropriate fixes
• Facilitate, coordinate resources across departments, run through NEBS compliance, prepare the system report, meet strict country regulatory compliance
• Communicate issues during weekly meeting, escalate as appropriate, deliver the result according to timeline agreed

Santa Cruz Operation Inc (USA) Software Engineer July1997-October2000

(December 1999 - October 2000)

• Lead success of BrighStor products on Unixware 7, oversee design specifications, new release, product roadmap, ensure meet the high expectations
• Build, integrate, enhance pkgadd install packaging script, customize BrighStor on compaq NonStopCluster, ensure all functionalities on new environment
• Coordinate resources among support, engineering, internal organizations, troubleshoot, fix software defects on various robotic tape library & SAN disk storage, provide the temporary workaround as necessary
• Serve as liaison between CA and SCO, organize conference calls, decide on various technical issues, milestones, delivery timeframe according to Unixware

(July 1997 - December 1999)

• Expert in UNIX system integration; Administer, configure unix/linux server, maintain the unix server, ensure reliability, availability
• Perform software change & release management; Build, verify, test vendor specific network device drivers onto Unixware 7 to meet design specifications, debug, analyze newer source code in C/C++ in priority, identify root cause, fix software bugs, certify the patches for official release
• Setup, configure Cisco network topology, analyze ethernet frame based on Data Link Layer TCP/IP model format, sniff the Ethernet packet before/after being passed on to the network protocol stacks
• Act as last point of escalations; Provide technical expertise through professional services proactively, ensure customer satisfactions
• Deliver software/hardware development kit update within specific timeframe

EDUCATION

University of Texas at Austin

1994-1997 BS Computer Science

1994-1997 BA Mathematics